Bunaim International Private Limited
Bunaim International Private Limited is committed to providing our customers with a wide range of high-quality food items that are both appealing and safe for consumption. We also understand that the shipping and delivery of food items is a critical part of the customer experience. This shipping policy for food items is designed to provide you with detailed information and guidance on the shipment and delivery of our products, so as to ensure that your order reaches you when it is most appropriate.
We currently offer shipping services to customers within the Middle East countries and India. Please note that certain food items may have restrictions on shipping to specific locations due to regulations or product availability. You can check the availability of our products and shipping options during the checkout process on our website.
We offer several shipping methods to cater to your specific needs. The estimated delivery timeframes and associated costs for each method will be provided to you during the checkout process. Please note that the delivery times are approximate and may vary due to factors beyond our control, such as weather conditions, holidays, or carrier delays.
We take the utmost care to package our food items securely to prevent damage and maintain product freshness during transit. Our packaging materials are designed to meet industry standards for food safety and hygiene. Additionally, we regularly inspect our products to ensure they meet our quality standards before they are shipped to you.
There may be specific requirements for the shipment of certain foods, e.g. perishables or items requiring refrigeration. To retain the proper temperature in transit, we use insulated packaging and packs of gel. In order to preserve the quality and safety of these items, they need to be stored in accordance with any special storage instructions that are given on delivery.
A confirmation email containing the tracking number will be sent to you as soon as your order is shipped, allowing you to keep an eye on its progress. We are also providing you with notifications of the status of your shipment, as well as any expected delivery dates and potential delays.
In the checkout process, please keep in mind that your delivery address must be accurate and comprehensive. Due to a customer error, we are unable to assume responsibility for an order that has been placed at the wrong address. Contact our Customer Support Team as soon as possible if you would like to change your delivery address after placing an order.
The cost of shipping shall be calculated according to the method chosen, destination, and total weight and volume of your order. Before you complete your order, you will be able to see the cost of shipping.
In the unlikely event that you receive damaged or spoiled food items, please contact our customer support team within 24 hours of receiving your order. We will work with you to resolve the issue, which may include issuing a refund or sending a replacement item.
If you have any questions or concerns about our Shipping Policy for Food Items, please don't hesitate to contact our customer support team. You can reach us at sales@bunaim.com and our dedicated team will be happy to assist you.
We may update this Shipping Policy for Food Items from time to time to reflect changes in our processes or regulatory requirements. Please check this policy periodically for any updates.